Frequently Asked Questions
Q: How do I book an appointment?
A: You can book directly through my online booking site located at the top right of this page where it says, “Book Here” or feel free to text me at (818) 264-9462 for availability or if you are looking for a certain day/time not available on the booking page.
Q: Do you offer silent appointments?
A: Yes, I do. If you’d like to have a silent appointment, please let me know before the appointment starts. I may have certain questions such as, “Where do you part your hair?” and questions related to hair at the beginning of the appointment but after the consultation, the appointment can stay quiet.
Q: Do you work within a budget?
A: Yes! Talk to me about your budget through a virtual or in person consultation and I can give you options so you can get the best of both worlds.
Q: What services do you offer?
A: I specialize in hair extensions, custom color, balayage, smoothing treatments, and layered haircuts. You can view my full menu and pricing on my booking page or contact me for more information. I do not do mens haircuts or children’s haircuts.
Q: How should I prepare for my color or extension appointment?
A: Please arrive with clean, dry hair, free of any heavy oil or product buildup. If you’re not sure what this means, please contact me and I’ll explain how to do a clarifying treatment before you come. If you’re getting extensions, come with your hair blown out smooth (and straightened if naturally curly for best results.
Q: What is your cancellation policy?
A: I require 48 hours’ notice for cancellations or rescheduling. No shows or late cancellations are charged a fee or no longer allowed to book. If you have an emergency, please reach out to me through text.
Q: What brands do you use?
A: For root colors, I use Wella, Keune, and Schwarzkopf Professional. For glosses, I use Danger Jones. For lighteners, I use Schwarzkopf Professional, Wella, Maria Nila, and Danger Jones. For smoothing treatments, I use Brazilian Blowout Free, Amika, and Keratin Complex. For styling products, I use R+Co, Amika, Kerastase, K18, Moroccan Oil, and Maria Nila. For extensions, I am certified and use Donna Bella Hair, Babe Hair Extensions, Dream Catchers Hair Extensions, Bellami Professional, Hot Heads, and more. If you have an allergy or dislike a certain product, please let me know ahead of time.
Q: What type of hair do you use for extensions?
A: I use high-quality, 100% human, remy, cuticle non-return hair from trusted sources. I also custom match and b lend to your natural hair for the most seamless results.
Q: What Extension methods do you do?
A: Tape-Ins, iTips, Beaded Weft, and Keratip (Keratin Tip). I can also mix different methods which gives a more seamless result especially for shorter haired clients.
Q: How long do extensions last?
A: With proper care and regular maintenance, most methods last 6-8 weeks before needing a move-up. The hair itself, if properly maintained, can last up to a year.
Q: Do you offer consultations?
A: Yes! I offer in person consultations for extensions and virtual consultations for color and treatments. This way we can discuss your hair goals, color match, and choose the best style or extension method for your lifestyle.
Q: What payment methods do you accept?
A: I accept cash, credit/debit, Venmo, and Zelle. Payment plans are available through AfterPay or Klarna - please inquire in advance in order to make sure these are taken care of before the appointment starts (72 hours in advance).
Q: Do you guarantee your work?
A: Your satisfaction means everything to me. If there’s something that doesn't feel right, please contact me within 72 hours of your appointment and I will do my best to make it right. I stand behind my work if I have made a mistake. If you’ve changed your mind, then it would be an extra fee to make it to your liking.
Q: Can I bring my child or guest?
A: To maintain a relaxing and safe environment for all clients, I kindly ask that you come solo unless previously discussed.